Sales Engineer Solutions Consultant

Job Description: ServiceNow Solutions Architect

Location: Wherever you are (Remote)

Does solving problems using technology motivate you? Do you thrive working on a collaborative remote team with a visionary and think-tank feel? Are you someone with a startup mentality who’s looking to join other work hard, play hard ServiceNow innovators? Servos is looking for a Solutions Architect to help us drive innovation on the ServiceNow platform!

We Are

• A ServiceNow Elite Partner specializing in Customer Workflows (CSM/FSM) and Creator Workflows (AppEngine)


• A virtual team throughout the United States with headquarters in Virginia


• Devoted to doing the right thing for our clients and team by leading with a human-first culture


• An experienced team of consultants who are dedicated to having fun and adding value


• Open minded and always welcoming new ideas and approaches

You Are

• A highly experienced ServiceNow Consultant with proven experience in both the design and execution of ServiceNow implementations


• Packing at least 6 years of ServiceNow architecture, development, and integration experience


• Experienced in ServiceNow's Customer Service Management, Field Service Management, Service Portal, Integration Hub or REST/SOAP Web Services, and AppEngine Studio


• Responsible for designing, implementing, and managing ServiceNow solutions for large scale projects


• A mentor and advisor to technical consultants and clients


• Client-centric with strong communication and presentation skills as well as a dedication to building long-standing partnerships


• A ServiceNow Certified System Administrator (CSA) and preferred to be a Certified Implementation Specialist for CSM (CIS-CSM) & Certified Application Developer (CAD)


• Passionate about doing the right thing, no matter how many times it takes


• An adventurer who wouldn’t mind traveling up to 20% of the time

What You’ll Do

• Engage as a primary architect on projects to set architectural direction and lead/support the development team to implement client solutions with ServiceNow configurations, integrations, and custom development.


• Participate in and/or lead design workshops, development, testing and deployment activities with some of ServiceNow’s top enterprise and public sector customers


• Be responsible for front to end solution being delivered on the ServiceNow platform


• Develop a keen understanding of the solutions we implement and our customer’s business


• Engage as a primary technical point of contact with executive level clients, supporting engagement and program managers


• Support business development and pre-sales activities as the technical lead/architect


• Provide expert level support and technical mentoring to implementation team


• Respond to Request for Information/Proposal documents


• Be an expert in ServiceNow best practices and the products we implement

What We Offer

• A family first culture with unlimited PTO after your first year


• Health benefits with free coverage for you and competitive rates for your family


• 401k match and a variety of other benefits


• An investment in your continued growth and development with training opportunities and certifications


• The opportunity to make a difference with other ServiceNow experts who truly believe in teamwork and changing the world