Account Executive

Job Description: ABOUT FLOCK AI

Born out of a vision to revolutionize visual content creation for the digital age, Flock AI is the premier platform for customized AI-generated imagery. We believe in a comprehensive approach to visual storytelling that adapts to each brand's unique creative needs. Who we are is reflected in what we deliver: customized, brand-consistent visual content at scale. At our core, Flock AI is driven by three guiding principles: brand customization, creative flexibility, and exceptional quality.

WHO WE ARE LOOKING FOR IN AN ACCOUNT MANAGER (Part-Time)

Key Responsibilities:

• Client Relationship Management & Success:
  
  
  
  • Serve as the primary point of contact for clients, building strong, long-term relationships.
  
  
  • Conduct regular check-ins with clients to ensure satisfaction and address any concerns.
  
  
  • Develop a deep understanding of client brands, goals, and visual customization needs.
  
  
  • Create and implement client onboarding processes and success plans.
  
  
  • Identify opportunities for account expansion and client retention.
  
  
  • Proactively resolve client issues and ensure exceptional service delivery.
  
  
  
  



• Client Education & Adoption:
  
  
  
  • Train clients on Flock AI's platform capabilities and customization features.
  
  
  • Drive product adoption and ensure clients maximize value from our services.
  
  
  • Create educational resources and best practices for client success.
  
  
  • Showcase new features and customization options to existing clients.
  
  
  • Conduct platform demos and training sessions for client teams.
  
  
  
  



• Team Collaboration:
  
  
  
  • Work with internal teams to ensure integrated visual delivery.
  
  
  • Support brand partners with visual customization initiatives.
  
  
  • Assist with administrative tasks and special projects as needed.
  
  
  
  

Required Qualifications:

• 2+ years of experience in account management, customer success, or similar role.


• Proven track record of successful client relationship management.


• Experience working with visual content, brand guidelines, or creative services.


• Strong understanding of brand identity principles and visual consistency.


• Excellent communication, presentation, and interpersonal skills.


• Detail-oriented with strong organizational and time management abilities.


• Experience with project management tools and client reporting.

Additional Preferred Qualifications:

• Experience working with fashion, beauty, retail, or e-commerce brands.


• Familiarity with AI technologies, particularly in the visual content space.


• Knowledge of visual customization processes and brand consistency strategies.


• Experience with CRM systems and creative workflow management tools.


• Understanding of digital marketing needs and visual content applications.

Work Environment:

• Fully remote position.


• 20-25 hours per week with flexible scheduling.


• Hours may vary based on client needs and campaign timelines.


• Must be responsive to client communications outside standard hours.


• Professional home office setup required for remote work.


• Quiet, distraction-free environment necessary for virtual client meetings.


• Reliable high-speed internet connection essential.


• Time tracking required for client billing purposes.

Compensation:

Hourly rate: $30-45 per hour, based on experience and visual AI customization expertise.

Equipment:

Must provide your own computer with reliable internet for video/phone calls.