VP of Sales

Job Description

Company Description

Firstsource Solutions Limited is a leading provider of transformational solutions and services in CX, BPO, Gen AI across various industries including Retail, Healthcare, Banking and Financial Services, Communications, Media, and Technology. As a trusted growth partner for over 200 leading global brands, Firstsource Solutions Limited helps organizations reinvent their operations and business models to build competitive advantage. They have a presence in the US, the UK, India, the Philippines, Trinidad, South Africa, Mexico, etc.

Role Description

This is a full-time remote role for an AVP/VP. The Retail AVP/VP will be responsible for building and growing the sales pipeline to achieve business goals while driving profitable growth. The ideal candidate will have experience in the BPO/CX and Retail sales industry, be responsible for maximizing revenue growth for the organization, and developing innovative sales strategies and solutions to optimize revenue potential.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or any related field


• Minimum of 10 years of experience in sales, business development, or a related field in the Retail CX BPO GenAI industry


• Demonstrated sales experience in strategic account management, lead generation, and deal closing


• Excellent communication and negotiation skills, ability to lead a team and drive performance, and a strong sense of business acumen


• Good knowledge of the Customer service technology trends and industry standards


• Proven track record of driving and exceeding sales performance metrics and creating new revenue streams

Must Haves

• Worked in the Retail industry selling BPO/CX/GenAI services


• Must be a member of various retail associations and connected to Retail companies


• Very passionate about selling retail services